Our Commitment to Your Safety
Cleaning & Sanitization
We are conducting regular cleaning and sanitization of frequently touched surfaces and high-traffic guest and colleague areas such as elevators and elevator buttons, and restrooms. Cleaning and sanitization includes the use of disinfectants. We are also implementing enhanced cleaning protocols for guestrooms, including the removal of high-touch items and minimizing the number of times our hotel teams enter guestrooms.
Temperature & Wellbeing Checks
All colleagues are required to have a body temperature check each time they enter the hotel. Colleagues and guests, who are showing signs of COVID-19, and/or colleagues with a fever above 100.4 F (38 C), will be advised to contact their healthcare provider.
Hand Hygiene & Social Distancing
Good hand hygiene is one of the most important steps individuals can take to protect themselves. Reminders on hand-washing techniques are located throughout the hotel, with hand sanitizer stations. Social distancing measures are being extended to areas such as elevators, fitness centers, and grab-and-go items for guests.
Masks & Gloves
Masks and other personal protective equipment are available for colleagues, wherever required, and the policies for utilizing them depends on department responsibilities, tasks, and local guidance and requirements. From front desk associates to housekeeping, kitchen staff, colleagues are trained on the importance of wearing appropriate protective gear and are taking additional safety precautions for guests and each other.
Food Safety Protocols
Our teams are implementing precautionary measures starting with food preparation to set-up and service, and enhancing food safety and hygiene protocols. We are frequently disinfecting kitchen surfaces, and colleagues are wearing masks and gloves when plating and serving made-to-order dishes.
We have taken enhanced health and safety measures for our guests and associates, however there is an inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness or even death. According to the Centers for Disease Control and Prevention (CDC), senior citizens and persons with underlying medical conditions are especially vulnerable. By visiting Trianon Hotels your voluntarily assume all risks related to exposure to COVID-19.